Privacy Policy
We are committed to protecting your personal privacy and, in accordance with UK Data Protection law, we uphold strict security procedures for the storage of your personal information.
When you place an order we collect your name, e-mail address, mailing address, phone number and credit card information. We may record which products you are interested in and which products you purchase. We also monitor customer traffic patterns which enables us to improve the service we provide.
This information is used to process orders and to provide a more personal shopping experience. We will not use your personal information for any other purpose except to notify you of our special offers if you have selected this option in 'my account'
We respect your privacy. This is why we have taken the time to disclose our information collection practices and our privacy policy. Please take the time to review this document.
What information do we collect and why?
We only use the information you give us to process your order and provide a quick and convenient service to you in the future.
For us to process your order, we will need to know your name, e-mail address, delivery address, credit card number and expiry date.
Access is given to all information collected.
Use of Cookies
Valentine Distribution uses "cookies" to collect information. A cookie is a small data file that most major Web sites write to your hard drive for record keeping purposes when you visit them. Cookies allow Valentine Distribution to improve your user experience, for example by remembering viewing preferences or displaying your recently viewed items. Valentine Distribution does not use cookies to retrieve information from your computer that was not originally sent in a cookie. Valentine Distribution does not use information transferred through cookies for any promotional or marketing purposes, nor is that information shared with any third parties whatsoever.
Who has access to the information we collect?
We do not sell mailing lists to other companies, or divulge any of your personal details to other companies or individuals, unless it is to comply with legal requirement (for example, we are required to pass the details of any UK customers buying a television to the TV licensing authority).
How is your information kept secure?
You will be redirected to www.protx.com when you type in credit card information to the Valentine Distribution web site. Protx secure servers ensure all details are encrypted at your browser before they are sent over the Internet.
If you believe that our website has collected incorrect information or if you would like to dispute any information, please contact us using the form provided.